We're following along as Patrick, one of our field technicians in Miami, shows us how uses Otis ONE™ to remotely troubleshoot elevator service issues on his route. Patrick has been with Otis for 18 years and we love to hear it when he says that the best part of Otis ONE is the ability to easily watch elevators running live through our Otis ONE View app. This smart elevator technology recently helped Patrick resolve a customer issue when they contacted him about inoperable elevators. Upon reviewi

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