From Lame Chatbots to Conversational AI
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From Lame Chatbots to Conversational AI
The rise of conversational AI, led by platforms like ChatGPT, has dramatically changed the live chat experience we've come to know. For years, the typical chatbot was a source of frustration, relying on basic database queries or rigid decision trees. Users were often funneled through a series of predetermined questions, ultimately leading to a ...
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