Stravito, the customer intelligence platform that helps global brands understand their customers, is introducing its Model Context Protocol (MCP) Server to bring each company's market and consumer ...

NetDocuments, a trusted intelligent document management system for legal professionals, announced its existing ChatGPT plugin is now available through the OpenAI plugin library, bringing NetDocuments’ ...

Brackett is introducing the Agent Effectiveness Index (AEI), released as a free and open-source benchmark which scores and ranks AI agents on their ability to understand complex, real-world processes, ...

MacPaw, a global technology company, is introducing Leebry, a B2B Work AI platform designed to automate repetitive support work. Built for IT teams, Leebry resolves routine tickets, manages access, ...

Stravito, the customer intelligence platform, is releasing AI Persona Builder, a tool that turns a company's own research into bespoke, interactive AI personas in minutes, with every claim traceable ...

Enterprise support teams are drowning in technical complexity while customers demand faster, expert-level answers. Upland RightAnswers, a KCS v6 verified knowledge management platform, gives large ...

Allow me to vent a little. I know I am in a privileged position, and I love my work as an industry analyst, but in virtually every briefing I sit through and each conference panel I endure, someone ...

Your company’s knowledge is scattered across wikis, drives, tickets, and chat threads, much of it stale or contradictory. Point AI at that knowledge and it does not clean up the mess. It repeats the ...

You can easily and quickly automate tagging your information so it’s valuable and optimized for AI. Our new, next-generation platform— accessinn.ai—creates API-accessible knowledge domains that offer ...

Enterprise knowledge is only as useful as it is trustworthy. When SOPs, user manuals, software and product documentation, API docs, and other critical knowledge are scattered across drives, wikis, and ...

Every few years, someone in the enterprise reintroduces the same bad idea wearing new clothes—that a piece of technology is finally sophisticated enough to make human knowledge work obsolete. Search ...

Alchemer is introducing Alchemer Iris, its AI-native customer feedback and intelligence platform built to turn feedback into action across surveys, reviews, reputation management, and other customer ...