Diginomica16h
Enterprise hits and misses - retailers ratchet up for the Black Friday face off, and data remains the "Achilles heel" of AI
This week - Black Friday is here, are retailers ready? Generative AI is on deck again, with a focus on the questions of ROI, ...
Diginomica23h
Want agentic productivity? People-first automation is the way forward
Agentic and process automation are the topics du jour, but we run the risk of rushing into poorly-thought rollouts.
Diginomica20h
Zendesk study - how to be a CX Trendsetter, not a CX Traditionalist, with AI
“6% of CX Trendsetters will prioritize using AI to personalize the experience— such tailored product recommendations, ...