Key takeaways Much of the business conversation about artificial intelligence starts with reducing costs. How many hours can ...

Key takeaways AI agents are moving beyond answering questions. They can use applications, run scripts, access files and take ...

Key Takeaways For many organizations, Plain Old Telephone Service has been easy to overlook. A line might support an elevator ...

Key takeaways I have spent a lot of time building with AI coding tools. They can turn an idea into a working interface ...

We live in an extraordinary time. Technology keeps challenging assumptions about which businesses are durable, which ...

For many managed service providers, communications represents an opportunity hiding inside an existing customer relationship. An MSP already supports the network, secures endpoints and helps employees ...

When I spoke with AireSpring’s John Young this past August at the Telarus Partner Summit in Dallas, the proposed combination with Spectrotel was still awaiting completion. The discussion centered on ...

Artificial intelligence is becoming part of childhood through homework tools, games, connected toys, recommendation systems and conversational assistants. That creates opportunities to expand learning ...

A security alert is useful when a team can understand what it means and act in time. That becomes harder when the alert concerns an unfamiliar connection, a configuration change or a vulnerability ...

A company can build an AI assistant that knows its products, connects to its systems and responds in seconds. Then a customer opens it, sees another text box and leaves. That gap between technical ...