Amazon Connect made its original debut in 2017. The service uses AI to provide contact center agents with advice on how to ...

Five Canadian news outlets are suing OpenAI. That's the owner of the generative AI software ChatGPT. And these news outlets claim OpenAI violated copyright law by using their articles to train its ...

Students at the University of Sydney will next year be permitted to use artificial intelligence tools such as OpenAI’s ...

South Korea's industry minister said on Monday that the country plans to foster cooling equipment for data centres as one of its new export engines amid the growing demand for infrastructure to ...

Slowly but surely, Amazon’s AWS cloud computing unit has become a major player in the call/contact center space with its ...

After shepherding billion-dollar brands at HP, Mars, and Unilever through an era where AI threatens to make marketing more ...

Invent, including all things generative AI, new service announcements, tech demos, and more. We’re here in Las Vegas for AWS re:Invent 2024, our biggest cloud event of the year. AWS customers, ...

Elon Musk has made another legal attempt at blockchain ChatGPT-creator firm OpenAI from converting to a for-profit enterprise ...

Gene Munster from Deepwater Asset Management said while talking to CNBC that the latest quarterly report from Alphabet Inc ...

As many as 57% of the 50 venture capitalists surveyed by Inc42 showed the highest confidence for fintech-focussed vertical ...

Trending is the question of whether dragons existed, a topic spurred via talk show "The View" and podcaster Joe Rogan. See ...