Administration commissioner Frank Bisignano defended the agency on Wednesday, citing reduced phone wait times and increased ...

The rules for changing direct deposit information by phone have shifted so many times that even its own staff and regulatory ...

Social Security Commissioner Frank Bisignano is under fire from Democratic lawmakers for recent reforms at the Social ...

Axios Visuals Workers inside the agency that oversees Social Security warn that they're buckling under the strain of understaffing — accelerated by recent Trump administration initiatives. Why it ...

Experts warn the changes could mean longer phone wait times, hold-ups on complex cases and delays in getting benefits.

Current and former Social Security officials said the commissioner at various points blamed his predecessor for problems that ...

The Trump administration will soon stop sending out paper checks for Social Security beneficiaries, as part of an effort to fully modernize federal benefits payments. The Social Security ...