A new paper examines how seemingly supportive conversations with AI can potentially reinforce unhealthy thinking and emotional dependence. Despite repeated warnings about the risks of artificial ...

What Is a Hotel Chatbot? A hotel chatbot is an AI-powered conversational software tool designed specifically for the hospitality industry. Unlike a generic customer service bot, an AI Chatbot for ...

AI success depends on whether enterprise data is ready, reachable, and close enough to the workloads that need it. In this eSpeaks episode, Dell Technologies’ Vrashank Jain explains why fragmented ...

This morning Sensely, an artificial intelligence chatbot that helps users navigate insurance benefits, announced a $15 million raise. The latest funding round was led by Aflac Corporate Ventures with ...

Google's newest upgrade of its AI chat tool Bard shows how vendors are dancing between the risks and benefits of generative AI technology. Google earlier this week launched Bard Extensions, a new way ...

America.gov is intended to simplify the process of navigating government bureaucracy, but language models are imperfect and remain prone to hallucinations, which could cause new issues.

Customers contact companies regularly to purchase products and services, inquire about orders, make payments and request returns. Until recently, the most common way for customers to contact companies ...

To increase employees’ knowledge and use of healthcare benefits, more education is required. Brokerage firm Nava Benefits wants to help benefit leaders prioritize this with a new AI chatbot that takes ...

Chatbots are becoming a common part of the online experience, most likely unfolding in the customer support domain, where websites often use chatbots to help with a purchase or address specific issues ...