Artificial intelligence is emerging as a source of anxiety among business process outsourcing (BPO) workers, as experts warn ...

Investigation prompts European Commission to launch “comprehensive study” into outsourcing of visa processing.

Ghana has ranked 17th among 193 United Nations (UN)-recognised nations in a newly released comprehensive audit of global ...

WASHINGTON, DC (IANS) – Donald Trump has promised to end outsourcing if re-elected, which should sound alarm bells across India’s multi-billion-dollar outsourcing industry whose largest customer is ...

As founder and CEO of Global BPO Services, she has positioned the company around a model built on operational ownership, transparent oversight, and AI-enabled support systems designed to strengthen ...

Alexandra Twin has 15+ years of experience as an editor and writer, covering financial news for public and private companies. Pete Rathburn is a copy editor and fact-checker with expertise in ...

AUSTIN, Texas--(BUSINESS WIRE)--Owner Resource Group, LLC (“ORG”), an Austin, Texas-based private investment firm, is pleased to share that its affiliates have completed a sale of Bill Gosling ...

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Epiq announced the sale of business processing unit GBTS to K2 Services earlier this week. The unit relied on a different operating model than the company's other business lines, legal solutions and ...

K2 Services announced the Purchase of Epiq Global Business Transformation Solutions and Forrest Solutions. The purchase of the process and workforce outsourcing businesses will expand the company’s ...

As Chicago’s business landscape continues to evolve, executives at large companies are facing unprecedented challenges. The recent KPMG report, “The Future of Outsourcing: Rethink Everything,”" ...