The merger of Israeli tech firm NICE with Germany’s Cognigy has reignited fears of further automation in the customer service ...

For all the talk of innovation and analytics, most business decisions still come down to trust. Can we trust what the numbers are telling us? Can we trust that our systems are secure? Can we trust the ...

FPT Software looks set to bolster its operations in the American nearshore as the IT provider has tapped technology industry veteran Alejandro Morales.

Tigo has secured a $205 million financing package from IDB Invest and Bladex to enhance and expand its fixed broadband infrastructure across El Salvador.

Business is moving faster than ever. Customers expect instant updates. Supply chains shift by the minute. Competitors launch and adapt in real time, yet many companies still operate on delayed cycles.

BRQ Digital Solutions, one of Brazil’s major technology and digital transformation firms, has acquired Weme, a digital ...

The US dollar may have experienced some depreciation amid ongoing global trade tensions, but it is expected to remain the ...

Susana Sierra, chief executive officer of BH Compliance, is set to return to the Nexus Miami stage this October, where she ...

The Brazilian government is advancing plans to unify its taxation regimes in a bid to bring major U.S. tech companies under ...

Intel Corporation is scaling back its manufacturing operations in Costa Rica as part of a broader global restructuring plan.

Unemployment in Latin America experienced a slight decline in 2024, with countries such as Brazil, Colombia, and Peru ...

Nortal has acquired Nearsure, a nearshore IT provider headquartered in the U.S., marking a significant expansion of its ...