Digital transformation has been on the C-suite agenda for some time, but factors including the COVID-19 pandemic, a potential economic downturn, and persistent global uncertainty have amplified the ...
Many CIOs have played an important role in their organization’s digital transformation efforts. Increasingly, however, top technology executives are responsible for not only providing the tools and ...
Uncertainty has always been part of the dealmaking mix. In recent years, however, the familiar inputs and disruptions—economic, fiscal, technological, and geopolitical—are increasingly being baked in ...
Chief data and analytics officers (CDAOs) say the metric most likely to define success over the next two years is business value created from data and AI, according to the Deloitte U.S. CIO Program’s ...
Whether it’s the greeting customers receive when they enter a branch, the sound of the hold music in the call center, or the ease of digital services on M&T Bank’s app, every interaction matters, says ...
When Rick Davison became CFO at SMBC Group in the Americas in 2022, one of his top priorities involved the intersection of finance, technology, and talent. At the time, Davison took a key role in ...
When Rashmi Kumar began her career at a steel plant after earning her bachelor’s degree in metallurgical engineering, a CIO role was nowhere on her radar. “I had never touched a computer,” Kumar ...
Resilient continues to be the best way to describe the U.S. economy, as we saw through much of 2025. Real GDP was 2.1% higher in the second quarter of 2025 and 2.3% higher in the third quarter ...
As consumers redefine what value means to them, brands can differentiate themselves not only through competitive pricing and strong products, but also through loyalty programs that deepen engagement ...
The enterprise technology landscape has fundamentally shifted, with AI prompting boards, leaders, and the workforce to rethink how they operate, compete, and create value. The organizations bold ...
More than a quarter (27%) of North America-based family offices report being underinvested in the operational technology needed to run a modern business, potentially leaving them open to significant ...
CFOs often walk a fine line between two critical and often conflicting demands: managing costs and identifying investments to grow the business. From a cost-optimization perspective, supply chain ...
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