New capabilities include proactive, personalized customer outreach, improved self-service, generative AI safeguards, and ...

The Globe and Mail, the Canadian Press, the CBC, the Toronto Star, Metroland Media, and Postmedia, allege that OpenAI has ...

Projected to be worth over $38 billion in the global healthcare market by 2032, AI simulations have the potential to ...

Based on responses to a Federal Reserve Bank of New York consumer survey, economists at the Bank for International ...

At the Nutanix .NEXT India tour event, the cloud software giant elaborated on its role in transforming India into a ‘new ...

Amazon Connect made its original debut in 2017. The service uses AI to provide contact center agents with advice on how to ...

Five Canadian news outlets are suing OpenAI. That's the owner of the generative AI software ChatGPT. And these news outlets claim OpenAI violated copyright law by using their articles to train its ...

Students at the University of Sydney will next year be permitted to use artificial intelligence tools such as OpenAI’s ...

South Korea's industry minister said on Monday that the country plans to foster cooling equipment for data centres as one of its new export engines amid the growing demand for infrastructure to ...

Slowly but surely, Amazon’s AWS cloud computing unit has become a major player in the call/contact center space with its ...

After shepherding billion-dollar brands at HP, Mars, and Unilever through an era where AI threatens to make marketing more ...

Invent, including all things generative AI, new service announcements, tech demos, and more. We’re here in Las Vegas for AWS re:Invent 2024, our biggest cloud event of the year. AWS customers, ...