Invent, Amazon Web Services, Inc. (AWS), an Amazon.com, Inc. company (NASDAQ: AMZN), today announced new generative AI ...

Amazon Connect made its original debut in 2017. The service uses AI to provide contact center agents with advice on how to ...

Students at the University of Sydney will next year be permitted to use artificial intelligence tools such as OpenAI’s ...

Five Canadian news outlets are suing OpenAI. That's the owner of the generative AI software ChatGPT. And these news outlets claim OpenAI violated copyright law by using their articles to train its ...

South Korea's industry minister said on Monday that the country plans to foster cooling equipment for data centres as one of its new export engines amid the growing demand for infrastructure to ...

Slowly but surely, Amazon’s AWS cloud computing unit has become a major player in the call/contact center space with its ...

After shepherding billion-dollar brands at HP, Mars, and Unilever through an era where AI threatens to make marketing more ...