The rules for changing direct deposit information by phone have shifted so many times that even its own staff and regulatory ...

Experts warn the changes could mean longer phone wait times, hold-ups on complex cases and delays in getting benefits.

Current and former Social Security officials said the commissioner at various points blamed his predecessor for problems that ...

Axios Visuals Workers inside the agency that oversees Social Security warn that they're buckling under the strain of understaffing — accelerated by recent Trump administration initiatives. Why it ...

Social Security Commissioner Frank Bisignano is under fire from Democratic lawmakers for recent reforms at the Social ...

Administration commissioner Frank Bisignano defended the agency on Wednesday, citing reduced phone wait times and increased ...