AI-powered impersonation is exposing help desks, demanding stronger, system-driven identity verification.

Ontinue says about 30% of monitored organizations faced fake IT support contacts on Teams. Here is how founders can cut the ...

Explore the latest news, real-world incidents, expert analysis, and trends in Microsoft — only on The Hacker News, the ...

To understand the possibilities and risks of frontier AI, city staffers are collaborating with a technology partner in co-developing new AI tools. One, an agentic AI bot, has joined the IT service ...

ServiceNow (NYSE: NOW), the Super Intelligence Control Tower for business reinvention, today announced that the City of ...

SHIFT's investor-relations calendar lists October 15, 2026, for full-year and fourth-quarter FY2026 results. That date is the ...

Ask a room of IT pros which Microsoft certification they'd get first, and you'll hear AZ-900, maybe SC-900. Almost nobody ...

Hello, this is Sano from Stella Creation Inc.! I specialize in supporting AI implementation for small and medium-sized ...

Flow by ServiceNow, a standalone AI product that allows users to get help via chats in Microsoft Teams, Slack, or a Flow web app, or by email, rather than having to leave what they’re doing to open a ...

Attackers pose as IT support in vishing calls, steal Microsoft 365 sessions, and sign in via residential proxies to steal and extort data.

Attackers bypass endpoint security by posing as IT staff, stealing Microsoft 365 sessions, draining SaaS data and demanding extortion. Forget installing malware because today’s extortionists just pick ...

Threat hunters have disclosed details of a widespread data theft and extortion threat cluster that's targeting Microsoft 365 and other software-as-a-service (SaaS) offerings through information ...