IndiGo uses AI for customer service through 6Eskai, an AI chatbot, but operationally also uses an AI-powered risk management platform for efficiency.

Darious Davis was arrested after pulling a gun on his barber during a haircut argument and now faces multiple charges tied to the violent confrontation. Darious Davis pulled a gun on his longtime ...

The decision, announced Friday, credits the airline's operational improvements and investment in network operations. Southwest had already paid $24 million of the $35 million owed to the U.S. Treasury ...

IndiGo's board has decided to involve an "external technical expert" to help determine the root causes behind the operational ...

Anyone who has tried to use self checkout can surely relate.A man is at large after an attempt to use self checkout at a ...

Core Scientific shifts from Bitcoin mining to HPC, boosts margins, secures AI growth, and benefits from backlog monetization. Read why CORZ stock is a buy.

A wild viral video from Hayes Valley shows a Hazie’s staffer body-slamming an unruly customer after a boozy meltdown inside ...

For some brand marketers, the final days of 2025 feel like a satisfying victory lap after completing a long and grueling ...

A report into Optus’s Triple-0 outage has uncovered a cascade of mistakes that left vulnerable Australians without emergency ...

Now, “in lieu” of a final payment, DOT will credit the remaining $11 million back to the airline “for significantly improving its on-time performance and completion factor through its $112.4 million ...

Hyderabad: Despite IndiGo's assurance of issuing full refunds for flights cancelled during its ongoing operational meltdown, several passengers say th.

The penalty was part of a fine imposed by the Biden administration after it determined the airline had failed to provide prompt customer service and refunds to passengers in 2022.