New guardrails let customers cap credit use, swap seats for credits and pick pay-as-you-go or flat-rate billing — easing ...

Legacy CMS platforms were built to rank pages of links. Answer engines lift passages, and content they cannot parse leaves ...

Martech budgets just hit a five-year low, yet half of stack capability goes unused. A four-factor audit shows what to cut ...

New connector gives Google Gemini the context and capabilities to help teams build, manage, and continuously improve digital experiences in Webflow SAN FRANCISCO, Oct. 15, 2026 (GLOBE NEWSWIRE) -- ...

Maryland's new law draws the line for grocers: shopper data can fund a discount but can't raise a price. What's ahead for marketers?

Starbucks stopped buying visits with discounts and started funding baristas. Here is what that shift means for marketers ...

Your vendor’s defaults are running your CX, and courts now hold you liable for them. Here’s what to decide before planning ...

New research from SuccessKPI and CMSWire evaluates contact centers across 7 benchmarking areas for a holistic view of how ...

The new agentic composition and work stream layer lets humans and AI agents co-manage content, integrations and full fleet ...

New AI capabilities address the critical gap in CX by transforming previously unmeasured customer conversations into structured, actionable insights, fundamentally redefining customer experience ...

Treasure AI will charge by email engagement, and it just launched real-time web personalization to back the bet.