Retailers are rapidly finding uses for generative artificial intelligence (AI) that go beyond customer service chatbots. Generative AI, which is ba sed on machine learning (ML), can create new ...

Shoppers return brick-and-mortar purchased items at a rate far lower than online transactions, according to new data. The average return rate for online transactions is 15.2%, three times higher ...

Best Buy Co. Inc. is rolling out a number of new features for its consumer app in the coming weeks. The consumer electronics giant is adding to the targeted offerings on its app for participants ...

Amazon is getting a head start on the unofficial opening weekend of summer. The e-tail giant is hosting a weeklong Memorial Day sale from Monday, May 20 – Monday, May 27 (the federal Memorial ...

With new far-reaching tariffs taking hold, Chain Store Age spoke with Matt Pavich, senior director of strategy and innovation at Revionics, about how AI can help counter the adverse effects of the ...

Welcome to Store Expansion News, Chain Store Age’s monthly roundup of brick-and-mortar expansion plans across the retail industry.

Once again, Newegg Commerce Inc. is taking on Prime Day with its own online summer sales extravaganza. The global technology e-commerce retailer is hosting its ninth annual is hosting its ninth annual ...

Angelo Caputo’s Fresh Markets, Festival Foods, Marc’s and Woodman’s Food Markets are all now delivering online orders via DoorDash. Grocery-anchored centers respond to changing consumer ...

A positive in-store experience is critical to repeat business. That’s one of the findings of a study from Raydiant, in which 48% of respondents said they prefer to shop in-person at a physical ...

Earlier this month, 7-Eleven said it would close 444 underperforming stores in North America. In a filing, the company cited consumers pulling back on purchases due to inflation and continuing ...

Amazon also extends the Amazon Go store concept in a partnership with Starbucks that lets customers bypass the checkout when they pay for orders. Customers can order a coffee or beverage at the ...

“Expanding our physical presence has been a key priority, and SoHo provides the ideal setting to connect with our U.S. customers in a new and immersive way,” said Eirin Bryett. “We look ...