For children, the world is full of surprises. Adults, on the other hand, are much more difficult to surprise. And there are complex processes behind this apparently straightforward state of affairs.

When the No Surprises Act went into effect on Jan. 1, it brought an end to a problem millions of Americans confronted each year–discovering too late that a doctor or treatment facility they did not ...

I'll never understand people who don’t like surprises — good surprises, that is. I absolutely love them. I literally go through life looking and hoping to be caught off guard by positive things. It's ...

Tania Luna is a “Surprisologist” and co-author with LeeAnn Renninger of the book, “Surprise: Embrace the Unpredictable and Engineer the Unexpected” Though many workers tend to see surprise as a bad ...

This is a question I wrestle with often: to surprise or not to surprise? Surprise intensifies emotion, making something pleasant super pleasant and making something unpleasant double plus unpleasant.

We build AI systems to mimic the human brain: writing emails, answering questions and predicting what comes next. But new research aims to turn that relationship around—using large language models ...

Ever had a hard time deciding where to go on vacation? Now, you don’t need to worry. A new breed of travel companies is revolutionizing vacation planning with secret trips. The concept: They do all ...

This guy understands the Law of Surprise. Do you? Photo: Netflix Forget monsters and curses, the most confusing thing in Netflix’s The Witcher is the Law of Surprise. It’s a tricky concept that’s ...

The welter of providers, layers of state and local regulation, and lack of information about costs made lawmakers hesitant to take up the issue. But that may change. By Sarah Kliff and Margot ...