Have you ever had the experience of suddenly seeing a screen that says "Enter the BitLocker recovery key" while using your computer, and being unable to proceed? Many people panic when this screen ...

Update 19-Aug-2024: Microsoft has now resolved this bug. See details below. Five years ago, after a particularly embarrassing run of flawed Windows updates, Microsoft vowed to do better. Part of its ...

Hello! This is PC support.“My computer suddenly won't turn on and says 'Please enter Recovery Key'”... It's really stressful when this happens out of the blue, isn't it?Steps to sign in to your ...

In what's becoming all too common of late, there's a new bug affecting Windows 11 (and Windows 10) users. And when I say a "new bug," I mean one that we've seen before a couple of times, which we ...

The Windows 10 KB5058379 cumulative update is triggering unexpected BitLocker recovery prompts on some devices afters it's installed and the computer restarted. On May 13, Microsoft released the ...

Another Windows update, another glitch. Rolling out this past Patch Tuesday, Microsoft's July update has created a hiccup for some Windows users who secure their PCs through BitLocker. Affecting ...

Allowing end users to use BitLocker encryption at will is a risky proposition. I strongly recommend storing BitLocker recovery passwords in Active Directory to avoid data loss as a result of lost ...

I was recently talking to someone I know about using Windows Defender to scan their system, and they decided to use the "offline scan" option (the one that reboots and does a scan before loading ...

Windows issues continue to pile up as a recent update is now causing headaches shortly after the huge CrowdStrike outage. Oof, Windows is having a rough week. Only five days after a massive ...

BitLocker is the security feature in Windows that encrypts your drive as well and protects your files in case your laptop is lost or stolen, for example. However, there may be times when it will ...