A new warning has been issued for Verizon users awaiting confirmation of the refunds or credits due following the U.S.

Verizon said it would compensate customers affected by the hours-long service outage on Jan. 14. Here's what to know ...

The Verizon outage has since been resolved and the company is now giving out a credit. Here's how much you will get back on your bill.

A Verizon staffer talks compensation — and offers a curious emoji.

Did you get this text from Verizon about *** $20 credit? This one is real. Here's what's going on. So after an outage knocked out service for customers nationwide, Verizon now says it's going to give ...

(NEXSTAR) – If getting free Krispy Kreme wasn’t enough to settle your frustrations caused by the widespread Verizon outage, you’re in luck. Late Wednesday morning, thousands of Verizon users found ...

Verizon’s outage yesterday was bad, but it proved the company knows one thing: When things go wrong, humans want to speak to humans.

Add Yahoo as a preferred source to see more of our stories on Google. After a Jan. 14 outage that lasted hours and frustrated customers, Verizon announced it would provide account credits to those ...

After a Jan. 14 outage that lasted hours and frustrated customers, Verizon announced it would provide account credits to those affected. Users began reporting Verizon service disruptions right around ...