The famous numbered metal stanchions that for decades defined Southwest Airlines’ unique boarding process are coming down as ...

Southwest Airlines is getting set to completely overhaul its seating setup, with its first-ever assigned and extra-legroom seats officially launching next year. Even after the changes, though, ...

First came assigned seats. Then checked bag fees. Up next: a move to traditional boarding groups. Southwest Airlines is reversing course on yet another key promise it made in the not-so-distant past.

Southwest Airlines is making huge changes to its business model next year, starting with a brand-new boarding process rolling out in late January. Now, we have a better idea of what that boarding ...

DALLAS (AP) — Goodbye, cattle call. Southwest Airlines said Thursday that it plans to drop the open-boarding system it has used for more than 50 years and will start assigning passengers to seats, ...