Salesforce, Inc. (NYSE:CRM) and ServiceNow, Inc. (NYSE:NOW) both want enterprise customers to pay for AI that completes work.

Salesforce (NYSE:CRM) expanded its AI ecosystem as Stensul Inc. launched a beta for governed content creation in Marketing ...

Salesforce's gross margins have remained stable at an average of 74.4% over the past 10 years, which is high but indicates a lack of benefit from economies of scale. However, the company's strategic ...

The CRM giant is looking to help customers automate workflows and trigger actions across its growing range of applications using Flow. Salesforce is expanding its process automation tool Flow to ...

Salesforce Inc. is expanding its generative artificial intelligence footprint today with new capabilities for its Einstein GPT general-purpose AI assistant that allow it to work with its Flow workflow ...

Salesforce on Wednesday introduced the integration of Einstein GPT, its CRM generative AI assistant, and Data Cloud, its CRM data platform, with Flow, Salesforce's automation toolbox. By combining ...