In a team meeting, your co-founder Christina keeps harping on the one moment of the presentation where she feels like your team lost a prospective client’s interest. You see her point, but you are ...

In the wake of the 2016 U.S. presidential election, three longtime friends—author David Blankenhorn, family therapist Bill Doherty and family research scholar David Lapp—were bothered by the animosity ...

From election cycles to workplace committees to family dinners at home, conversations can be tense. While many people are getting into heated debates, others are self-censoring online and offline as a ...

“Conversational receptiveness is using language to show your counterpart that you are actively engaged with their point of view,” she explained in a recent interview with UC Berkeley’s Greater Good ...

Receptiveness means open to arguments, ideas or changes; ready or willing to receive favorably. Unfortunately, this value runs against the grain of human nature. While most business leaders and ...

Showing you’re listening is a critical part of fraught discussions. Thomas Barwick/DigitalVision via Getty Images Your 18-year-old daughter announces she’s in love, dropping out of college and moving ...

Your 18-year-old daughter announces she’s in love, dropping out of college and moving to Argentina. Your yoga-teaching brother refuses to get vaccinated for COVID-19 and is confident that fresh air is ...

In a recent study published in the Proceedings of the National Academy of Sciences, researchers examined the impact and success of social media advertisements worth $40 million in influencing the ...

Investment advisors are an informal lot when it comes to giving feedback to their firms. Rather than dealing with formal processes, the advisors surveyed for Investment Executive’s 2015 Brokerage ...