Facebook has announced new features for its Messenger app, including a quick reply bar, QR codes, and new chat themes. The new quick reply bar can be found in the Messenger media viewer, and aims to ...

Chat bots were central to Facebook Messenger’s strategy three years ago. Now they’re being hidden from view in the app along with games and businesses. Facebook Messenger is now removing the Discover ...

Queenie Wong was a senior writer for CNET News, focusing on social media companies including Facebook's parent company Meta, Twitter and TikTok. Before joining CNET, she worked for The Mercury News in ...

Instagram is the latest of Facebook’s services to gain support for its new group video chat feature, Messenger Rooms. Follow along for a look at how it works… Facebook announced and rolled out ...

Facebook Messenger by Crisp App combines two services that many of us hold near and dear: Facebook chat and VoiP. The app aims to one-up Facebook’s existing chat service by adding its own free VoiP ...

Facebook is making it easier for businesses to leverage its Messenger service on their own websites. The company in November 2017 first launched a new customer chat plugin that allowed customers to ...

Facebook’s plan to unify its messaging apps is beginning to take shape. The company will begin incorporating more of Messenger’s features into Instagram’s in-app chat, including the ability to send ...