Getting put on hold when calling a customer-service representative is always a test of patience. Just how long is a reasonable waiting time? Milan resident Keith Williams recently e-mailed The ...

When Marc Andre had trouble with his cable TV company, his expectations were "very low." He and his wife had moved to a new home and suddenly were cut off from their old Comcast account. In the past, ...

MEDIACOM PARK, N.Y.--(BUSINESS WIRE)--Mediacom Communications announced today the company now has more than 50,000 combined residential and business customers subscribing to its 1-Gig internet (1,000 ...