Add Yahoo as a preferred source to see more of our stories on Google. Stanford University (Hoover Tower depicted on campus March 2020 in Palo Alto, Calif.) research on the use of LLM chatbots will be ...

More and more people are using artificial intelligence chatbots and there have been some troubling stories about some of those interactions. Kashmir Hill, technology reporter for The New York Times, ...

Artificial intelligence is rapidly becoming more common in day-to-day life, from scrolling social media to ordering fast food ...

Artificial intelligence models trained to act friendly and empathetic tend to sacrifice factual accuracy and become more likely to agree with a user’s incorrect beliefs, according to new research.

Young people are increasingly turning to AI “companion” chatbots to meet their emotional needs. But a new study shows that these chatbots, which are designed to mimic real social relationships, may ...

Editor's Note: This is an excerpt from WBUR's daily morning newsletter, WBUR Today. If you like what you read and want it in your inbox, sign up here. As a first-time mom, I've been using AI chatbots, ...

Since early chatbots were first conceived more than 50 years go, they have become increasingly sophisticated – in large part, thanks to the development of artificial intelligence (AI) technology. They ...

People with mental illness who use AI chatbots risk experiencing a worsening of their condition. This is shown by a new study published in the journal Acta Psychiatrica Scandinavica. The researchers ...

5 Chatbot Call Center Examples +3 Times You Need a Human Your email has been sent A balanced chatbot call center strategy can drive efficiency and brand loyalty but overdoing it can backfire. See ...

When Jake Moffatt's grandmother died in 2022, he booked a flight to her funeral on Air Canada, hoping to use their bereavement travel discounts. Air Canada's customer service chatbot told Moffatt he ...

The risk of AI agents going rogue is low but never zero. It’s best to plan safety mechanisms around AI usage in the workplace.

July 14 (UPI) --A recent study by Stanford University offers a warning that therapy chatbots could pose a substantial safety risk to users suffering from mental health issues. The Stanford research ...