Return fraud was supposed to be a cost of doing business. Instead, it’s becoming one of retail’s biggest margin threats. For years, retailers treated returns as a customer experience issue, an ...

Social media with its immense influence is playing an integral role in the future of online shopping, and driving ...

An ocean of ink has been written about COVID-19’s impact on ecommerce, an endless stream of op-eds, surveys and analyses on how industries have shifted irreversibly to digital. These essays tend to ...

"As online buying has surpassed in-person purchases, ecommerce has become a critical component of mid-market companies' post-pandemic success," said Mark Simon, Vice President of Strategy at Celigo.

Today, cross-border ecommerce has made buying and selling across international borders much easier than a decade ago. Retailers and brands pursue this route to expand into new markets, drive greater ...

Is e-commerce declining or fitting in the post-pandemic world? The answer might well depend on how the limits of e-commerce are drawn in the “new normal” business world. E-commerce boomed throughout ...