DWP confirms audio recording process for telephone, face-to-face and video health assessments

New DWP guidance explains how audio recordings will work for different types of health assessment.

DWP to record all PIP and disability benefit assessments unless claimants opt out

People claiming PIP and other disability benefits will have face-to-face and telephone assessments audio recorded as standard from Monday under new DWP rules.

DWP health assessment changes will all appointments recorded

The recording will be kept for 24 months before it is deleted however in some cases it may be kept longer ...

Best PIP assessment tips for people due an interview over the phone, in-person or by video call

A successful claim for PIP or Adult Disability Payment is worth between £30.30 and £194.60 each week.

PIP reassessment triggers and how often DWP reviews payment awards

Changes to your health or circumstances can trigger a PIP review, while most claims are checked regularly depending on how ...