Your Competitors Are Already Using These 4 Customer Service Strategies — Are You?

Here are the core strategies I’ve used as a founder and CEO to build and maintain an award-winning service at scale — an ...
Forbes

Six Customer Service Basics To Teach Your Gen Z Employees

Once they reach school, don’t young people start to think of themselves as students as opposed to customers? Yes and no. As the so-called customer service revolution has reached across the private and ...

Comm100 Launches Comprehensive AI Training Suite to Transform Customer Support Operations

VANCOUVER, BC, Sept. CNW/ - Comm100, the AI-powered customer engagement platform trusted by leading enterprise organizations, is proud to unveil three intelligent solutions that eliminate operational ...
Forbes

4 Reasons Why Excellent Customer Service Should Start With A Smile

As holiday shopping season gets underway, many businesses are stepping up their focus on customer service. They spend millions of dollars developing customer-service practices that include employee ...
Aviation Pros

Swissport and #1 Hospitality Management University (EHL) Introduce Customer Training for Employees

The program launched in September 2025 and will train some 15,000 Swissport employees across key airports worldwide.
Searchenginejournal.com

Google Ads Tutorial: Setting New Customer Acquisition Goals

This step-by-step tutorial teaches how to successfully set up the new Google Ads customer acquisition goal for new and existing campaigns. Google introduces customer acquisition goals for ads, ...