After this year’s staffing cuts, some people wait for hours, others sail through. But overburdened field office workers carry the weight.

The United States observed the 90th anniversary of the Social Security Act in August. This monumental piece of legislation has provided a supplemental income to retirees in America for decades. Millions of people have paid into the system their entire working lives and received the benefits they earned.

Bisignano spoke about the agency's "enhanced workflows" even as the SSA faces staff reductions under the Trump administration.

It’s hard to believe it’s been 20 years since a group of systems integrators from various parts of the country established what has become one of the most progressive and proactive security consortiums in industry history. I remember an exploratory ...

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Social Security was created in 1935. It has been a component of most Americans’ retirement plans since then. Almost 90% of Americans 65 and older receive a Social Security benefit. From 1935 until 1983, these Social Security benefits were untaxed. This recognized that workers already paid into Social Security through payroll taxes.

Frank Bisignano is looking to restructure operations as part of a broader modernization effort under Donald Trump's administration.