You don’t have to look far to see that public discourse has become a virtual war zone. Verbal assaults that would have been rare just a few years ago seem to be the new norm. And the nastiness is not ...

The moment your finger hovers over the keyboard to craft that first message sets the foundation for potential romance in the digital age. That initial text does far more than simply say hello—it ...

Chatbots have taken the world by storm. These robots act as personal assistants, customer support representatives, marketing executives, and more. They're either powered by artificial intelligence (AI ...

You know that moment when someone says the exact wrong thing at the exact wrong time? It’s not just awkward—it’s costly. Because as, communication expert and Exactly What to Say author Phil M. Jones ...

I don’t love talking with strangers. I’m an introvert at heart, and making an effort to engage in social interaction often drains my energy. But still, I do it. Not because I feel like I have to, but ...

95% of workshop participants leave training sessions feeling energized and ready to transform their workplace, but only about half still use those new skills after a year has passed. This gap between ...

8 conversation tips to get kids to open up - To mark Children’s Mental Health Week, experts tell Lisa Salmon how parents can ...

They are the raconteurs, the wits, the storytellers. They bring the fizz and froth to parties and functions in the city. In our culture of screens — where communication is waged by emojis — the art of ...