The old reach out and touch someone slogan from the phone company means, in the technical support business, to reach out and touch someone’s computer. Doing so in person takes expertise and patience.

Microwaves, refrigerators, common home appliances. You may not know this, but many require computer chips to operate. FOX23 previously reported on how repair shops and car dealerships are dealing with ...

Data protection is in a state of evolution, transitioning to a service that offers the business more than simply backup. Leading the charge in this move are scale-out backup appliances – purpose-built ...

This file type includes high-resolution graphics and schematics when applicable. 1. The system configuration shows how the functions connect to enable remote system control via the Internet, based on ...

The backup appliance is an option gaining in popularity as a means of data protection, especially for SMBs and for branch office use. A backup appliance comprises a backup application preloaded onto a ...

Over the past few decades, computing has trended towards the personal. We’ve gone from the age of desktops to the age of laptops to the age of the smartphone. And even though that newfound mobility ...

New American homeowners have already begun facing expensive problems as reports of smart kitchen appliances breaking down much faster their 1990s counterparts have emerged. The rising popularity of ...

The latest American Customer Satisfaction Index (ACSI) poll also finds that Samsung leads TV, appliance, and vacuum ...

I was nodding my head in agreement while reading “The Lifespan of New Appliances Shrinks” (Personal Journal, Feb. 22). My $14,000 refrigerator has been an endless money pit of computer-board failures, ...