Better Business Bureau (BBB) of Upstate New York office in Buffalo, N.Y. With a legacy of more than 100 years, the Better Business Bureau (BBB) is the go-to watchdog for evaluating businesses and ...

By asking for Google reviews, you can fill your business's profile with more reviews from current and former customers. But ...

Cofounder and CEO of PissedConsumer, a review platform that helps consumers be heard and brands improve their customer service processes. It’s indisputable that online reviews have become one of the ...

A network of lawyers who allegedly extorted small businesses around the country with threats of Americans with Disabilities Act complaints now faces a $80 million class-action lawsuit. The lawsuit, ...

Complaints are a crucial component of any business’s integrity. But all too often complaints are overlooked because of the very nature of them. The rise of grievances being aired across social media ...

There are a lot of solar power companies out there, and not all of them are worth doing business with. Take extra care when ...

A group of businesses filed a complaint with state regulators last week alleging that utility giant ComEd improperly raised customer bills this summer. The complaint - centered on a portion of the ...

With a legacy of more than 100 years, the Better Business Bureau (BBB) is the go-to watchdog for evaluating businesses and charities. The nonprofit organization maintains a massive database of ...