Hyatt has expanded online check-in, previously available only to Gold Passport loyalty members, to all guests and introduced a check-out counterpart. Dubbed "Web-In" and "Web-Out," the amenity is ...

Contactless check-ins are the new standard. See why 54% of hotel guests prefer QR code-enabled forms for speed, safety, and convenience Surveys reveal: More than half of guests now choose contactless ...

While more rigorous security procedures recently have lengthened the amount of time spent en route, many travelers may soon find a pleasant surprise once they reach their hotel—no line. Using NCR ...

The hotel lost and found has finally gone as electronic as the room key. Chargerback.com, a website making its official debut today, automates the lost-and-found process for participating hotels.

Major hotel chains in the UK are asking guests to check-in as late as 5pm and leave as early as 10am giving them just 17 hours in the room, a new study by Which? has found. The consumer rights ...