Chatbots appear to really like Walmart.

The share of Americans using artificial intelligence (AI) for financial tasks surged from 10% to 55% in just one year, ...

Financial institutions that have replaced human customer-service agents with AI chatbots may be violating existing state and ...

ChatGPT draws 56.4% of global AI chatbot web visits in 2026, but Gemini and Claude have taken a much bigger slice over the ...

Researchers warn that harmful AI health advice can go undetected because chatbot conversations may be inaccessible to doctors ...

Partisan websites disguised as independent, local news outlets are infecting chatbots’ responses about key races.

As more and more people turn to AI chatbots for quick, 24/7 medical advice, a new perspective paper co-authored by faculty at ...

A newly unredacted lawsuit alleges Character.AI chatbots encouraged users to starve themselves and engage in self-harm.

About half of U.S. adults never use chatbots, and most non-users cite disinterest, privacy or accuracy concerns.

New research shared exclusively with TIME shows chatbots are good at spotting distress, but frequently fail to refer users to ...