ARLINGTON, Va. — Arlington County's 911 call center is using artificial intelligence to manage non-emergency calls, making it one of the first in the nation to adopt this technology. The Amazon AI ...
SAN ANTONIO — When emergencies happen, most of us dial 9-1-1 and wait for help. But before police officers, firefighters or paramedics arrive, a calm voice on the other end of the line is already at ...
An investigation by D.C.’s Office of the Inspector General into the Office of Unified Communications recently found multiple safety concerns with the 911 call center that could impact emergency ...
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