Charlottesville-based University of Virginia Health System researchers found that a five-minute conversation with a resident everyday had a significant impact on patient satisfaction. The researchers ...
As a professor of negotiation and influence, I've observed a fascinating consistency in my students: They instinctively value behavioral concepts—the art of rapport, the dynamics of power, and the ...
Hunter Smith was working the gate, John Lihas was working the flight. The two had a five-minute conversation that set in motion an unexpected travel love story that’s still going strong today.
Brian Lehrer leads the conversation about what matters most now in local and national politics, our own communities and our lives.