The Washington Post published an article (archived) titled "Social Security, facing pressure from DOGE, weighs big cuts to phone service." The story alleged that the Department of Government Efficiency (DOGE) initiative championed by Elon Musk was attempting to push the Social Security Administration (SSA) to cut its telephone service for claims processing and direct deposit transactions.

Elon Musk’s Department of Government Efficiency (DOGE) backed off a plan to scrap telephone services for millions of Americans filing claims with the Social Security Administration, just hours after The Washington Post revealed the sweeping changes.